Contact Us

Our dedicated support team is available to assist New Zealand players with all gaming-related inquiries, account management, payment processing, and responsible gambling concerns. We maintain multiple communication channels to ensure prompt resolution of your questions while adhering to New Zealand’s gambling regulations and privacy standards.

Available Support Channels

Contact our customer service team through the following verified methods:

Live Chat: Available 24/7 through our secure online chat system for immediate assistance with account queries, technical issues, and gameplay support
Email Support: Send detailed inquiries to [email protected] with your account information and specific concerns
Phone Support: Call our New Zealand helpline at +64 9 123 4567 during business hours (9:00 AM – 9:00 PM NZST, Monday through Sunday)

Response times vary by channel: live chat provides instant connection, email responses within 24 hours, and phone support offers direct consultation. Please have your account details ready when contacting us to expedite assistance.

Last updated: January 20, 2026